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Animal Health Emergency

AFTER HOURS OR ON HOLIDAYS OR WEEKENDS

Report an animal health emergency to Veterinary Services (VS) after hours or on holidays or weekends by phone or through EnCCoMPass. 

  • Phone:  Call (212) 746-1022 and your call will be handled by an answering service available 24/7.  The answering service will provide your contact information to a RARC staff member that is on-call 24 hours a day.   Please provide a brief description of the emergency and be available at the number that you provide to the answering service so a Veterinarian can reach you. 
  • EnCCoMPass:  You can request an emergency health consultation 24/7 through EnCCoMPass.    Please click here for detailed instructions. 

 

​​​​​​​DURING BUSINESS HOURS

Report an animal health emergency to VS during business hours(Monday-Friday 8AM-5PM) by phone or through EnCCoMPass. 

Phone:  Call 212-746-1079 or 212-746-1167 (1300 York Ave), 646-962-6607 (BRB), or 212-746-1039 (S-Building) to reach a Veterinary Technician.  You may also call 212-746-1022 and request that a Veterinary Technician or a Veterinarian be paged.  You can also call contact the Veterinary Services Manager at 212-746-1167 or a Sr. Clinical Veterinarian at 212-746-1077 or 212-746-9265. PLEASE DO NOT LEAVE A VOICEMAIL MESSAGE FOR A RARC STAFF MEMBER IN CASES OF EMERGENCY.   If you cannot reach someone at the first phone number you try, call the other phone numbers listed here or follow EnCCoMPass instructions below.

EnCCoMPass:  You can request an emergency health consultation 24/7 through EnCCoMPass.    Please click here for detailed instructions. 

 

NOTE: To request a health consultation that is not an emergency, you can contact VS by phone (212-746-1079, 212-746-1167  for 1300 York Ave, 646-962-6607 for BRB, or 212-746-1039 for S-Building), email RARC_VS@mskcc.org, or through EnCCoMPass.  Please click here for detailed instructions.